Lead Times

Orders are usually shipped out within 24 hours if in stock, unless ordered on a holiday or weekend. If an item is not in stock at the time of your order, we will give you an estimated due date, usually within 10 days. Your invoice will reflect the items shipped out to you and the estimated ship date of any backordered items. For Rush Orders, please call to check lead times and availability.888.558.2329 888.558.2329 or 585.325.2329.

Shipping Methods

You can select your preferred shipping method during checkout, different rates will be displayed so you may choose your method. Please note - for shipments 5 lbs or less, Priority Mail is a great inexpensive, fast service - usually 2 days to most areas in the US, however it is not insured so we can't track it our replace lost or damaged items unlesss you call your order in to us and request insurance.

UPS Three Day, Second Day, and Next Day Air orders will be treated as Rush orders however not all items are in stock, so these may not ship out within the normal 24 hour period. Please call if your order is a rush so we can tell you exactly when you can expect your order.

Shipments over 150 lbs must be shipped Motor freight, details are below. For a shipping quote on the larger items, please call us at 888.558.2329 or 585.325.2329.

USPS Shipping Disclaimer

Due to the inability to track USPS First Class shipments we are unable to replace orders that are lost or damaged when shipped via USPS First Class mail. We are also unable to replace merchandise lost or damaged when shipped via USPS Priority or Express Mail. We are not responsible for USPS Express Shipments that do not arrive on time, however you may file  a claim for reimbursement of shipping fees directly with the USPS . If you wish to purchase insurance on a USPS package please call us to place your order.

Lost or Damaged Shipments

If your item does not arrive within a reasonable period of time from the date of shipping, or if it was damaged in transit, we can replace your order if it was shipped via UPS or if it was shipped via USPS Priority Mail Insured.  You must call us to request insurance on USPS Priority Shipments prior to shipping, orders placed directly through our website are Priority Mail Uninsured. We are not able to replace items that are one-of-a-kind antiques, however we can provide you with other similar options or refund your order if lost or damaged and shipped via UPS or Insured USPS.

International Shipping

We are happy to ship to locations outside the United States. Please note that the shipping estimates generated through our website (on new merchandise only) are reviewed by our shipping department before orders are processed. Actual shipping weights may vary from the weights calculated through our online ordering system, so this review will ensure that your order is shipped for the most economical method possible. We will email you with the actual shipping charges for different shipping options before we ship your order. Your invoice will reflect "ASC Shipping" - actual shipping charges will apply. Please note that this amount will not reflect customs or brokerage fees which are accrued through some shipping carriers.

Information on Freight Shipping

1.) What needs to be shipped via Motor Freight? Any large items that exceed UPS Shipping parameters, which are:
           a. Packages can be up to 150 lbs (70 kg)
           b. Packages can be up to 165 inches (419 cm) in length and girth combined
           c. Packages can be up to 108 inches (270 cm) in length

2.) How much does it cost to ship a large item? This depends on what it is and where you are. We are located in Rochester, New York. The further you are from us, the higher the cost to ship. In general, shipping of large items starts at about $125 and tops at about $500 with a few exceptions for extremely large items. (See examples in #6)

3.) Are there any additional expenses involved with shipping things via Motor Freight? Yes. There are crating fees which range from $50 to $150 in most cases. These fees apply to all antique items that must be shipped via freight, such as doors, mantels, cabinetry, bath tubs, kitchen sinks, and some bathroom sinks.

4.) How long does it take to get to me via Freight? We make every effort to transport your purchase to the crating company within a few days of your purchase. From there, it takes a few more days to have a custom crate manufactured, and then we transport the crated item to the trucking company. This process takes at least one week. At that point, the trucking company has the item and time in transit depends on where you are located. LTL shipments from Rochester to San Francisco take 4 days in transit.

5.) How do I get an exact estimate for shipping on a particular item? To get an exact amount please email us at "warehouse @ historichouseparts.com" (no spaces) with specific information as to which item, including the item number and the page it is on. Please keep in mind the following when sending emails looking for shipping quotes:

6.) Examples of some recent large shipping costs:
           a. Large Urinal to Los Angeles: $120 Crating + $115.59 Freight = $235.59 SHIPPING
           b. Large Kitchen Sink With Base Cabinet to Texas: $150 Crating + $483 Freight = $633
SHIPPING
          c. Large Pedestal Sink to Montana: $140 Crating + $341.12 Freight = $481.12 SHIPPING
          d. Pair of Peg Leg Sinks to Atlanta: $165 Crating + $257.75 Freight = $422.75