|
ORDERING INFORMATION
How to Order Our Products
1.)
ANTIQUE ITEMS: To place an order for any
VINTAGE (antique) items on the website, please call
888.558.2329
or 585.325.2329
or
EMAIL
to verify that it is still available. To inquire about
shipping on OVERSIZED items, please
click here.
2.)
NEW ITEMS: To
place an order for any of our reproduction merchandise use
the order links beside the items on the item detail pages,
or call
888.558.2329
or 585.325.2329.
If you
get hung up during the checkout, make sure you have selected
a shipping carrier, AND THEN a shipping method (i.e.:
USPS: Priority Mail, First Class, or Express; or UPS:
Ground, Next Day Air, Second Day Air, etc). You will not see
the "Continue" button until you have selected this detail.
3.)
Not comfortable with online
ordering? No problem, we like to talk to real people too, so
feel free to call toll free
1(888) 558-2329
during store hours (9:30-6
Mon-Sat EST) and have your credit card handy for quicker
service. We will take your order and let you know
availability and shipping costs at that time.
Payment
Methods &
Lead Times
We accept Mastercard,
Visa, American Express, and Discover cards, checks or cash.
If you would like to send a check, please call to place your
order by phone and we will give you the correct total with
shipping and your order number.
Orders are usually shipped out
within 24 hours
if in stock, unless ordered on a
holiday. If an item is not in stock at the time of your
order, we will give you an estimated due date, usually
within 10 days. Your invoice will reflect the items
shipped out to you and the estimated ship date of any
backordered items.
For Rush Orders, please call
to check lead times and availability.888.558.2329
You
can select your preferred shipping method during checkout,
different rates will be displayed so you may choose your
method. Please note- for shipments 5 lbs or less, Priority
Mail is a great fast service - usually 2 days to most areas
in the US. Shipments over 150 lbs must be shipped Motor
freight. For a shipping quote on the larger items,
please call us at 888.558.2329 or
585.325.2329.
Contact Us:
Store Location & Hours:
Historic Houseparts
540 South Avenue
Rochester, NY 14620
Open Monday Through
Saturday 9:30 AM to 6:00 PM
(DRIVING DIRECTIONS)
Phone: 585.325.2329
Toll Free:
888.558.2329
Fax: 585.325.3613
Email:
info@historichouseparts.com
|
