Good morning, Derek, thank
you again for all your help and consideration--especially on
the telephone Friday. Your ordering system sent clear and
accurate information about the order--another pleasant
feature. The latches and keepers arrived on Monday and had
been nicely packed up by Chris Jones. All the way around the
process was smooth, and I am very grateful to you.
Mark and I wanted to drop you a quick note to tell you that the two sets of cast iron Belgian sconces arrived perfectly and are beautiful! We appreciate how well they were packed and we look forward to putting them up when we get in our new house (still being built).
Please let us know if you get in any similar items as we look forward to doing more business with you. Thanks again!
Markham and Amy Teguns
Yours is one of the best, most extensive sites I've seen. Just thought I'd let you know.
Devon NolaThank you, Your Company has been awesome to work with. You have been very helpful in the purchasing of the heating grates for my house renovation. Derek was extremely helpful in helping me get grates that match. Thanks Again. Steve Wilson
Waunakee, WI You have one of the most visually appealing web sites i have ever seen. Eewh La La...I ran across your site tonight and was on for almost 2 hours shopping and getting new ideas!!! The site is addicting, I could not stop looking at all of these great items you have. We're not in our house yet (2 months more) but I will return with my specs and be BACK with my plastic! You have the most beautiful antique pieces I've ever seen, well done indeed- can't wait to do future business with you guys. All the best, Belinda Sarooei Sherman Oaks,CA
Dear Historic Houseparts staff,
I want to thank you so very much for the fabulous mantle I purchased "almost unseen" from your internet site. It was in better condition than I could have imagined. I also want to thank you for the superb packing and crate. It was scary to spend a lot of money for such an item on the internet. Your company restored my faith in American businesses.
Thank you again! You can use me as a reference anytime. God bless you!
I found your website while searching for info about antique mantels. I just want you to know your website design is outstanding! So are your prices! One thing led to another, and soon I was looking at drawer pulls and other unique, hard to find items. You website is bookmarked and I will tell my father, who has a neat 1914 house in Long Beach. Thank you for a wonderful source.
Chris & company
Just a quick note to say "Thank You". I received the windows that we purchased from you on July 15th. They are beautiful!!! They arrived in excellent condition and they are now in our dining room. Everyone who has seen them thinks that they are incredible. We have given your website address to at least a dozen people. I am still shopping for statuary for our garden so I will be visting your site. If you happen to find a nice piece, please contact me, I would be interested. Again, thank you for your patience while we decided on the window, I hope we can do business with you again in the near future.
Thank you SO MUCH for writing back so quickly! Thanks to you, I have placed an order for my long sought after oil lamp brackets! I have been searching flea markets, etc. for over 10 years without any luck. Thank God for the internet! I will be so thrilled to hang these finally! My lamps and base holders are antiques - I don't care if the parts I ordered are repros. I am just tickled to find you! You can bet you'll hear from my brother too - he restores lots of different types of antiques! Thanks for all of your help!! - Shawn Marie Gabriel
Hi, I wanted to let you know that we received the french doors yesterday. They are unbelievably beautiful and fit the space we bought them for perfectly! The packaging was excellent - everyone, from your warehouse to the trucking company, obviously handled these doors with great care. And the doors look even better in person . . . the wood is beautiful, the glass perfect and I love the hardware. Thank you so much for the successful transaction. Your site and merchandise are one of the best on the web and your service is equally as good. Please pass on my thanks and kudos to the shipping company, the crating for these doors was incredible! Have a good holiday weekend, Lyn
Site looks great, you guys are the best. How come there isn't a picture of Chris (Miss "obsessed with lamps") in the middle of all those lamps? - Nick R.
I cannot tell you how much fun I had browsing through EVERY single item on your website. You have a beautiful and unique selection and the site makes the experience even more superb! The enlarged photos are so helpful and well done. What a fantastic website! Love it!!
WOW! Thank you so much!!! So quick. I love your products.
you wonderful, quick service! We had a broken lamp key for the
longest time and it was amzing to be able to find a replacement
on your website and receive it in two days by US Mail!
appreciate you very much! Thank you for the great service. We
have looked for years for the part that would make our swinging
door usable again. We are lucky we stumbled upon you during
another internet search. Your delivery was lightning speed, to
boot! Delivery was so soon we weren't expecting it! We highly
recommend your business,
Hi, I just received the latch today and it it exquisite. It will go on a door in downtown Philadelphia and hold in place a stain glass window that is over a hundred years old. The owner , not myself, has four properties and now knows that you exist. Thank you again. - J.S.
thank you so much. i received the parts yesterday.
great speedy service will definitely use your site again
Good Morning, Chris:
Patience has its own reward, right? My door knob arrived by the time I returned home yesterday. It is simply wonderful and is now installed in my dinning room china cabinet closet. It is a perfect match with the other closet door in that room, but sturdier. I may end up ordering a new one for that closet door, because the installation makes the door close tighter and neater. Your product was worth waiting for! Your customer service is one of the best I have encountered ever, yourself and the lovely lady in the order room included. And, you may quote me on this!
The usability of your website, purchasing, and email notification is exceptional. Thanks --Lynne
I found your website while searching for info about antique mantels. I just want you to know your website design is outstanding! So are your prices! One thing led to another, and soon I was looking at drawer pulls and other unique, hard to find items. You website is bookmarked and I will tell my father, who has a neat 1914 house in Long Beach. Thank you for a wonderful source. -Michelle B.
Hello Historic Houseparts folks,
This letter comes with thanks and appreciation for you and your wonderful site. I am writing to update you on the mantle we bought from you last year (#1104-01). I thought you might be interested how the mantle looks now, which is why I am attaching some pictures of it to this email. I thought you might be interested in the story of how the mantle came to us all the way out in Oregon.
My husband and I are big fans of your website, which we discovered quite by accident last year. We had just bought our first home (it is a 1908 transitional Victorian-Craftsman) in Albany, Oregon in the spring of 2003. Out west anything older than 1970s is considered pretty ancient…and old house parts are not as abundant as back east (where both my husband and I are from). In fact they can be quite hard to come by at all, which we discovered the hard way when we had to replace one of our radiators last winter…Radiators (and old mantels!) are pretty rare out here.
The original fireplace mantle in our home had been missing for over 60 years, and we had been searching high and low for mantles to replace it without much success. Part of the problem was that I had something very specific in mind: It was a mantle that I had never seen in person (except in my mind’s eye), and I very much doubted that we would ever find anything like it. I meant to type in local historic supplier’s web address (whose domain name is similar to yours), but I typed in your address instead. It was a very lucky mistake because I clicked on your mantels section and just about jumped out of my chair. I couldn’t believe my eyes! There on your website was exactly the mantel that I had envisioned! Imagine my disappointment when I realized that I was on the wrong site and that you were 3000 miles away! I called my husband to talk it over…but we both agreed that we should not get our hopes up too high because quite a bit had to fall into place in order for things to work out for us. We didn’t know if we could afford it, whether or not you could ship it 3000 miles to us in Oregon, whether or not the mantel was still available, or even if it would fit our firebox. But, as luck would have it, all of these things fell into place somehow, and we were able to buy the mantle.
We knew that the mantle was approximately the right scale but that some modifications would have to be made to the structure in order for the mantle to fit the space. The opening of the firebox was one issue and the massive brick structure that enclosed the firebox was the other issue. In lieu of demolishing the original fireplace brick (which had been painted white in the 60s), we would have to widen the mantle to enclose the brick structure so that the mantle would sit flush against the wall. It took us almost a year to finish the project because of all of the other projects we have been working on. We had quite a time trying to blend the old mantel with the new quartersawn wings, but the end result was well worth it. The mantle looks like it has always been in our living room. I hope you like what we have done with it. We really worked hard to use as much of the old wood as we could in retrofitting the mantle for the space.
The people who have seen the mantle think it looks fantastic. It really was an amazing find. We tell all of the historic people we know about your website. I just wanted to let you know how much we appreciate your efforts to help us restore our house. Thank you for the lovely mantel and for helping us bring a smile back to our living room once again.
Kind regards, Elva